faq’s

faq’s

Do you have a storefront?

No, these masks are handmade to order and shipped to your door via USPS.

How long will it take to receive my mask?

Most customers have been getting their masks within 7 days.

Are these medical grade N95 masks?

No.

Do the masks include a filter?

No, they include a pocket for you to insert your own filter. Filters can be purchased online or at a hardware store. See this link for examples: https://www.amazon.com/hepa-filter-face-mask/s?k=hepa+filter+face+mask

Can I order a custom mask?

Yes! Email info@shopneffnyc.com for any requests.

Do you ship outside of the US?

Yes. You can order a mask through our Etsy shop to make international shipping super easy. https://www.etsy.com/shop/shopneffnyc

Can I place a large order for wholesale?

Yes, wholesale options are available. Please email info@shopneffnyc.com for more info.

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